1. Introduction
Welcome to Sendzyy (“we”, “our”, or “us”).
These Terms & Conditions govern your access to and use of our WhatsApp marketing platform and related services (“Service”). By accessing or using Sendzyy, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. Description of Service
Sendzyy is a SaaS-based platform that enables businesses to:
- Send WhatsApp messages using the official WhatsApp Business API
- Manage customer conversations and leads
- Automate messaging workflows and chatbots
- Track campaign performance and analytics
3. Eligibility
By using Sendzyy, you confirm that:
- You are at least 18 years old
- You have the authority to represent your business (if applicable)
- You will comply with all applicable laws and regulations
4. User Responsibilities
You agree to use Sendzyy responsibly and in compliance with all applicable policies.
You must NOT:
- Send spam or unsolicited messages
- Violate WhatsApp Business policies
- Upload or share illegal, harmful, or misleading content
- Use the platform for fraudulent or abusive purposes
You are solely responsible for the content you send and how you use the platform.
5. WhatsApp Business API Compliance
Sendzyy operates using the official WhatsApp Business API provided by Meta Platforms, Inc.
By using our platform, you agree to comply with:
- WhatsApp Business Platform Policies
- Meta Platform Terms
Failure to comply may result in message restrictions, account suspension, or termination.
6. Opt-In Requirement
You must obtain proper consent (opt-in) from users before sending them messages via WhatsApp.
- No unsolicited communication is allowed
- Users must be able to opt out anytime
- You are responsible for maintaining proof of consent
7. Account & Access
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities under your account
- We reserve the right to suspend or terminate accounts that violate these Terms
8. Payments & Subscription
- Sendzyy may offer paid subscription plans
- All fees must be paid on time as per the selected plan
- Pricing may change with prior notice
Refund Policy
- Payments are generally non-refundable unless stated otherwise
- Any exceptions will be handled at our discretion
9. Service Availability
We strive to provide uninterrupted service, but we do not guarantee:
- Continuous availability
- Error-free performance
We may suspend or modify services for maintenance or upgrades without prior notice.
10. Data & Privacy
Your use of Sendzyy is also governed by our Privacy Policy.
We take reasonable measures to protect your data, but you are responsible for ensuring lawful data usage and compliance with privacy regulations.
11. Third-Party Services
Sendzyy integrates with third-party platforms such as:
- WhatsApp (Meta Platforms, Inc.)
- Website builders (e.g., WordPress, Shopify)
We are not responsible for the performance or policies of third-party services.
12. Limitation of Liability
To the maximum extent permitted by law Sendzyy shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or business opportunities
- Issues caused by third-party platforms (e.g., WhatsApp downtime or restrictions)
13. Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You misuse the platform
- Required by law or regulatory authority
14. Changes to Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised date.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
16. Contact Information
For any questions regarding these Terms, please contact:
Email: sendzyy2026@gmail.com
