1. Introduction
This Privacy Policy describes how Sendzyy (“we”, “our”, or “us”) collects, uses, and protects your information when you use our WhatsApp Business marketing platform (“Service”).
Sendzyy is an all-in-one platform designed to help businesses manage customer communication, send WhatsApp messages, automate workflows, and analyze performance using the official WhatsApp Business API.
By using Sendzyy, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
a) Account Information
- Name, email address, phone number
- Business details (if applicable)
b) Contact & Customer Data
- Phone numbers and contact details uploaded or integrated by users
- Customer data collected via integrations (e.g., websites, forms, CRM)
c) Message Data
- Message templates, content, and media
- Message delivery status (sent, delivered, read)
d) Technical & Usage Data
- IP address, browser type, device information
- System logs, API requests, timestamps
- Usage analytics for improving performance
3. How We Use Information
We use the collected data to:
- Provide and operate the Sendzyy platform
- Enable WhatsApp messaging and automation features
- Manage user accounts and customer data
- Track campaign performance and analytics
- Improve platform functionality and user experience
- Ensure compliance with legal and platform requirements
4. WhatsApp Business API & Meta Compliance
Sendzyy uses the official WhatsApp Business API (Cloud API) provided by Meta Platforms, Inc.
All messaging activity is subject to:
- WhatsApp Business Platform Policies
- Meta Platform Terms
Users are responsible for ensuring they follow WhatsApp opt-in and messaging guidelines.
5. User Consent & Opt-In Policy
- Messages must be sent only to users who have provided explicit consent (opt-in)
- Users must not send spam or unsolicited messages
- Recipients can opt out at any time
- Users (businesses using Sendzyy) are responsible for managing consent records
6. Data Storage & Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and infrastructure
- Restricted access controls
- Encryption where applicable
However, no system is 100% secure, and we cannot guarantee absolute security.
7. Data Sharing & Third Parties
We do not sell or rent your data.
We may share data only with:
- Meta Platforms, Inc. (for WhatsApp message delivery)
- Trusted third-party service providers (hosting, analytics, integrations)
- Legal authorities if required by law
8. Data Retention
We retain data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Users may request deletion of their data at any time.
9. User Rights
You have the right to:
- Access your data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
10. Cookies & Tracking
Sendzyy uses essential cookies and similar technologies to:
- Maintain user sessions
- Improve platform performance
We do not use cookies for third-party advertising or behavioral tracking.
11. Children’s Privacy
Sendzyy is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
13. Contact Information
If you have any questions about this Privacy Policy, you can
contact us at:
Email: sendzyy2026@gmail.com
14. Disclaimer
Sendzyy provides tools for WhatsApp marketing and communication. Users are solely responsible for how they use the platform, including compliance with WhatsApp policies, data protection laws, and user consent requirements.
